Greetings!

We are asked many times about our the shipment arrangements for our Cichlids

We ship exclusively on Air Canada both domestically and internationally to USA and other countries. Potential customers should check with their local customs and excise people to determine if any import duties apply.

 For destinations airports please refer to the following website:

http://www.aircanada.ca/cargo/

 

Shipping within Canada Domestic Services.

 We chose Air Canada because of reliability and schedule.  Air Canada and its local partners service most destinations in Canada.   We are a known shipper with Air Canada and as such have priority in shipment being loaded on the aircraft.  This is an essential part of shipment fish.   Shipments are sent Collect and in some locations this may mean that you will be billed by Air Canada after you have collected the goods, in larger centers you will pay the agents directly.  We do not ship by West Jet, or charter lines.  By the way it is not that much cheaper and we prefer the reliability of Air Canada to the limited schedules of West Jet and the charters.

 

Costs

 Charges are based on volume and weight, with a minimum “break of bulk” pricing on 30 Kg.  (About 2 boxes).  Those of you who ship more can expect to pay less per box once you surpass this break of bulk cargo fare.   We ship with heat packs, oxygen and pack 10 bags per box.   We pack lightly to ensure 100% arrival of the fish.  We assume no responsibility for DOA or missed flights.   You will be emailed with the waybill and arrival time and we appreciate hearing from you on the arrival status.

 

Shipping to USA

 There is no difference in shipping to USA for us.  We are a known AC/Star Alliance partner shipper.  We have a Fish and Wildlife license as a known shipper.

 We chose Air Canada because of reliability and schedule.  Air Canada and its local partners service most destinations in Canada.   We are a known shipper with Air Canada and as such have priority in shipment being loaded on the aircraft.  This is an essential part of shipment fish.   Shipments are sent Collect and in some locations this may mean that you will be billed by Air Canada after you have collected the goods, in larger centers you will pay the agents directly.  With the shipment we guarantee CITES compliance but it is the consignees responsibility to make sure he or she can clear the shipment.

 

Fish and Wildlife License details

 Agents for fish and Wildlife are not at every airport.  Therefore it is important that you check with their website to make sure the shipment goes to a port of entry where they have 24 hour service.

 Our shipments are sent to coincide with regular work hours.  Weekend and evening shipments are charged an inspection premium.

We suggest to our US associates that they make application with Fish and Wildlife for a license.  The following website will help you through the process.  It costs $50 a year for your license and $55.00 for each inspection of air shipments. 

Here are the offices closest to you:

http://offices.fws.gov/statelinks.html

 Shipping Internationally

 Most countries have no restriction on the importation of ornamental tropical fish.  The exception to this is Australia and Bermuda.  We are licensed fish inspectors for Bermuda and are working on Australia as you read this.  

 We chose Air Canada International because of reliability and schedule.  Air Canada and its local partners service most destinations in Canada.   Again we are a known shipper with Air Canada and as such have priority in shipment being loaded on the aircraft.  This is an essential part of shipment fish.   Shipments are sent Collect and in some locations this may mean that you will be billed by Air Canada   

We will follow the IATA rules for shipment of the fish, and will provide whatever proforma and inspection reports.  With the shipment we guarantee CITES compliance but it is the consignees responsibility to make sure he or she can clear the shipment.

 For more information on CITES please view the following website:

http://www.cites.org/